03-17-2016 07:05 PM
03-19-2016 08:36 AM
Hello.
To print from the bottom tray, a larger paper size such as A4 or Letter would have to be specified. If a small paper size such as 4x6 or 5x7 is chosen in your app or software, the upper tray will be used.
Check the settings in your software to make sure that the correct paper size is selected before printing. This should allow the unit to feed from the lower tray.
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