Call to Arms for the dreaded U052 Wrong Printhead Error

[macnicol]

This is a "call to arms" for all of you Canon customers who have had this problem and have had their printers disabled because of it.  Please respond with the model of your printer and if you were able to fix it, what you did to fix it. 

We need to put pressure on Canon to respond this product defect.  It appears to be bad firmware that does not allow the user to override the problem and to continue to use the printer even in a degraded mode.  From my investigations the problem is NOT a printhead issue - no way one can be printing fine and then have this error alert without having changed the printhead or ink cartridges!

Canon, PLEASE take this issue seriously and provide a solution across the affected models.  If nothing else there should be a trade-in allowance for those printers that have been affected by this product defect.

I have had many Canon printers because they have superior functional specifications. I want to be able to continue using Canon products but only if I can have confidence that this product defect will not destroy my investment.

If Canon is unresponsive our next step should be to aggressively publisize this product defect on social media and on major product vendor outlet sites as negatives reviews.

Forum Users, please reply with your affected model number(s) and with details of any succdessful fix procedure.

[mcaxley]

I have a Canon MX892 with print head error 052.  I followed all steps to clean and reset the print head but to no avail.  I contacted the Canon center.  They basically told me what i read online to clean an reset.  They said i would need to replace the print head which costs more that the printer or to buy their MX992 printer and that my printer is not under warranty. Unfortunately my error occurred one month after warranty was expired.  I have had to replace multiple cartridges sinci read on e i got the printer costing approximately $50_From what i can tell, all the ink must have ran into the print head as it took forever to get all the ink out of the printhead.

I read on line that  there may be a class action lawsuit.

if anyone has fixed this problem please let me know

[scatterbrain13]

Add me to the list! Can't believe it just gave up on me in the middle of a print and FOR NO REASON AT ALL!! 😞 Get on it Canon, this is ridiculous.

Mine's an MG5350.

[maczaphod]

Add me to the list. My MP560 just stopped, Tried all the suggested solution's with no result. Judging by the amount of unhappy people who have the same fault, Which incidently is not just on this site but all over the web, suggests to me

corperate skullduggery!!

[stuffed1printer]

Canon about to close this forum subject??

[flawedexistence]

And you believe this because?

[stuffed1printer]

Had brief problem with email alert........

[mcaxley]

Dear Canon, can you please give an update on the status of this printhead problem?

[Aardvark]

Don't hold your breath for that one. They haven't yet publicly admitted there is a problem.

[Geomath]

Dear Canon, can you please give an update on the status of this printhead problem?

[Turbopas]

Yes Canon,

You're silence in this matter is overwelming!!!