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CP1300 Blank Strip

CaptAl
Apprentice

Printing a landscape print (tear-off on L/R).  Top and bottom of image are fine but there's a 1.7" blank strip running across the image.  Tried with a new ink cartridge - same results.  Suggestions?P1030684.JPG

1 ACCEPTED SOLUTION

rs-eos
Elite

Are you using Windows? If so, this link should helpCanon Knowlege Base.

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Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

View solution in original post

3 REPLIES 3

rs-eos
Elite

Are you using Windows? If so, this link should helpCanon Knowlege Base.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

That did the trick!  I went to Windows Update and just installed everything available.  Selphy is now working the way it should - the wife is thrilled and I didn't have to buy a new printer.  THANK YOU!

Excellent! Glad that was the fix.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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