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04-13-2021 06:46 PM
Printing a landscape print (tear-off on L/R). Top and bottom of image are fine but there's a 1.7" blank strip running across the image. Tried with a new ink cartridge - same results. Suggestions?
Solved! Go to Solution.
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04-13-2021 09:14 PM
Are you using Windows? If so, this link should help: Canon Knowlege Base.
Ricky
Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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04-13-2021 09:14 PM
Are you using Windows? If so, this link should help: Canon Knowlege Base.
Ricky
Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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04-14-2021 11:33 AM
That did the trick! I went to Windows Update and just installed everything available. Selphy is now working the way it should - the wife is thrilled and I didn't have to buy a new printer. THANK YOU!
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04-14-2021 02:08 PM
Excellent! Glad that was the fix.
Ricky
Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers