CP1300 Blank Strip

[CaptAl]

Printing a landscape print (tear-off on L/R).  Top and bottom of image are fine but there's a 1.7" blank strip running across the image.  Tried with a new ink cartridge - same results.  Suggestions?

[rs-eos · Accepted solution]

Are you using Windows? If so, this link should help: Canon Knowlege Base.

[CaptAl]

That did the trick!  I went to Windows Update and just installed everything available.  Selphy is now working the way it should - the wife is thrilled and I didn't have to buy a new printer.  THANK YOU!

[rs-eos]

Excellent! Glad that was the fix.