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CANON MP250 - Can't Use Scanner Capability

nyx7
Apprentice

i have a canon mp250 printer and scanner. the printer is connected already to my macbook air, my problem is why can't I use the canner it comes with? what can do i do? please help, i have been searching for solutions on how to use my scanner and i have not found a solution. I was able to use the scanner in my previous laptop which had windows. why is it so difficult to use the same device on macbook?

1 REPLY 1

Kristoff
Rising Star

Thanks for letting us know what Canon product you've got. The MP250 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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