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WA10 Configuration Misery

drewjcon
Apprentice

Hi Folks,

Does anyone have any tips on how to configure the WA10 network adapter? I've tried everything in the instructions and both wired and wireless connections. The adapter simply won't connect to my network despite the status and connection lights appearing solid green.

For wireless configuration, the software that comes with the WA10 works successfully and says it has connected to the wireless network my laptop is connected. For wired I am judging off the connection and status lights.

I'm at a loss as to what to do next. I've seen virtually no additional documentation or guidance other than the instructions that came with the adapter, which I've gone through dozens of times now.

My network equipment isn't some special setup. I'm using a eero mesh network connected to an AT&T provided Motorola Arris modem/router. This new Canon scanner is supposed to be an upgrade from my old Brother scanner but if it can't connect to a network than I'm really taking a big step-back capability-wise.

Any help would be appreciated at this point. Thanks.

 

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