01-05-2016 11:13 AM
Looking for some assistance please! I have a Canon MG5300 All in One and have never had any issues with any of the functions. Just recently, I have been unable to scan and receive an error message stating that either 1-the scanner is not turned on or 2-the USB cable is disconnected. I have recheked all connections, restarted the coputer, deleted and re-installed the printer without success. I can continue to print and copy without issue, but I need the scan capability restored. Any help would be appreciated. Thank you
01-07-2016 08:38 AM
Hello.
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