Beyond Upset: PIXMA G3202 ink absorber full

[Alyssia]

After months of researching for our homeschooling journey the PIXMA G3202 was highly recommended, it was a little over two hundred dollars. As a single income family of five, we decided it was a must to have to get the most out of our homeschooling journey. We got it, and it was nothing but consistent problems for the first year finally get it going good then sure enough after the warranty is up, it completely stops. Called customer support, said it was nothing I did that it was just the ink absorber.... can't even replace it. Have to get a whole new one. Very disappointed.

[Patrick]

Hi Alyssia,

The Support Representative is correct, the 5B00 that you are experiencing with your PIXMA G3202 is an error with the waste ink absorber and your PIXMA G3202 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.