B200 error

[bobbin4580]

I have a MX870 printer that I have not used for a while and the printer head is clogged. The print procedure works fine--it just does not print well.  I installed a new print head.  I get a B200 error with the new print head, but not with the old head.  Any suggestions would be appreciated

[Patrick]

Hi bobbin4580,

The B200 error is an indication that your PIXMA MX870 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.