B200 Error and Now Printing Blue Lines

[jademoonblade]

So my MP560 was working fine and dandy until a few days ago. I suddenly got a B200 error that I somehow managed to fix by opening and closing the cover. I was then able to print B&W pages without issue. 

However, today, I tried to print some color pages and I have blue lines across any colored images, while the black is crisp and unaffected. I ran both a head cleaning and a deep cleaning and the blue lines also appear in the test print out pages on the first C (cyan) bar.

What can I do to fix this? Please help! 

Thanks!  >^.^<

[Tiffany]

Hi Jademoonblade!
 

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

[jademoonblade]

Oops! Of course that would be important.

I am on OS X 10.9.2. (Mavericks)

Thanks!

[jademoonblade]

Hello,

Any other thoughts on this matter? I have tried to do a manual flush of the printhead to no avail.

Please help!

[macdeknife]

I have had this issue. 

1st the  cyan lines about a 1/4 apart. This also showed up on the printer alignment page on Cyan. The lightest area printed with light cyan and a normal cyan.

If I printed using the photo setting the alignment page printed normal.

Shortly after that I got a B200 error. Nothing I did, cleaning printheads and contacts, new cartridges, etc. helped.

I love this printer so I found a used replacement on Ebay at a very reasonable price. The replacement was hardly used, less than 200 pages according to the test page. 

Happy as I was I decided to put the printhead from the replacement printer into my older printer with the B200 error and cyan issue.

Wow both issues were solved.

I have now ordered a new print head from Ebay and hopefully I will end up with two of these great printers.

I don't think the printhead I ordered from China is a genuine Canon printhead but for the price, less than 35 bucks I am willing to take a chance and in a month when th new print head arrives will update this post.

[macdeknife]

The printhead from solved the B200 error but did not solve the line issue. They offered me $5 for my trouble then later $12 but no replacement. I finally said full refund or I would let ebay get involved. They gave me a full refund. I will be on the lookout for a printhead locally.

[gixxer5]

Hello, I have windows 10 amd I am getting the same error and a message to unplug and contact service but there is no support there now for this product

[Ramona]

Hi jademoonblade,

You can try performing a print head alignment on the printer to see if this will resolve the issue.  To do this, please follow the steps located at the link below:

PIXMA MP560 Print Head Alignment

Should you still experience difficulty after performing the alignment, the printer will require servicing.  Please Contact Us for your servicing options.

[macdeknife]

My blue lines were horizontal and about 1/4 inch. Tried cleaning heads, different cyan cartridge, did not help.

I deleted the Canon printers downloaded and reinstalled the printer (MG6200). Never had the B200 error.

Issue solved. Good luck.