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the folder section in dpp4 has disappeared and I cannot get it back

bobshettler
Apprentice

I have tried everything. I have uninstalled DPP4 and reinstalled and it is still the same. Folders are not visible and I cannot find how to make them display. Please help! 

1 ACCEPTED SOLUTION

The problem is, there is no triangle. I have used this product for over 10 years and know it very well. So, there is no triangle and no way to bring up my folders. 

What I have tried is to install the product on a different computer and simply copy the Digital Professional Photo file folder to my computer. It seems to have worked except that the Rename function now does not work. So frustrating!

View solution in original post

4 REPLIES 4

Waddizzle
Legend
Legend

Look for a little triangle/arrowhead in the middle of the left border.  Click on it.

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"Fooling computers since 1972."

The problem is, there is no triangle. I have used this product for over 10 years and know it very well. So, there is no triangle and no way to bring up my folders. 

What I have tried is to install the product on a different computer and simply copy the Digital Professional Photo file folder to my computer. It seems to have worked except that the Rename function now does not work. So frustrating!

Try selecting this option.

Screenshot 2022-09-09 154031.jpg

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

bobshettler
Apprentice

Thanks all, I did a final reinstall and this solution worked. The last reinstall also fixed the Rename problem. It looks like I am back in business.

 

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