"Runtime Error in Zoombrowser EX

[carolbarrington]

I am using a current edition of Canon ZoomBrowser EX that was working perfectly until I took out the first CF card and inserted another.  I then got a "Runtime Error" message, which extended to "Memory Card Utility has stopped working."

Message also included "C:\Program Files (x86)\Canon\ZoomBrowser EXMCU\MCU.EXE" in case that helps. 

I reinstalled a ZB update, tried again, same results.  Turned off the computer, and tried again some hours later -- same results.

Am using a PC, with Windows 7 64-bit professional.  Card reader is a Lexar Multi-card 24-in-one Reader, high speed USB 2.0.

Does anyone have any idea what is going on with this and how I can fix it?

[ebiggs1]

First, I would completely uninstall Zoom Browser.  You may need a clean-up utility to do this  Reinstall it and try again.

Try a different port.  You know simple little things to eliminate each component.

Another thing that you might try is a different computer to eliminate your computer as the problem.  And I would try a new memory card as they can become corrupted.

[carolbarrington · Accepted solution]

Thanks.  I'm currenly away from home with no download disk for ZBX.  Perhaps I can get it online.

Strange:  I tried again several days later, same card, but a little different clicking on the download options.  All worked.  Crazy.

I'll take your suggested steps -- thanks.