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problem with DPP after update to MacOS Mojave

Helene
Contributor

I recently updated to MacOS Mojave and encountered a very strange problem in DPP4. I cannot throw images into the trash anymore. I did give the DPP4 application permission to control my computer in the privacy and security settings. I updated DPP to version 4.9.20, but it did not make a difference. All the other features seem to work. Has anybody any idea how to solve this peculiar problem in the software?

23 REPLIES 23

FIle attributes and testing for read, write, execute are wide open to the world. Interestingly, renaming a file, works only, regardless permissions. I did notice Apple xattr (file meta attributes are the only thing that stands out). Since Apple has systematically changed OS "root" authority permissions with Catalina, some of which have also changed with Mojave as well. The updates literally have taken control of specific file folders where cached information resides ~/Library/Application Preferences/, to some extent controlled by Apple. The problem is "poor" architecture of the OS and file system hygiene. The Operating System is separate from App, and separate from User data as it should be. And Apple will tell the OS is 100% secure, but what about App, and User data? I can answer that for you it is a sandbox, previleges for access to entire your archive of photos is not for public consumption. 

After assisting a friend to upgrade his Apple Mac to Mojave 10.14.XX he encountered the same problem of not being able to reject files to the recycle bin. 
Without having to add DPP4 to the full disk access as you suggested, but by simply checking the box under, System Preferences / privacy / Automation has corrected the problem. 
Kudos to you for finding the answer and for taking the time to share it with the Canon community. 
Many thanks,
John.

 

Thank you for posting this info

TerryGrey
Apprentice

The Canon universal uninstaller is located at:

/Library/Application Support/Canon_Inc_IC/UniversalInstaller/Uninstall/Uninstaller/UniversalUninstaller.app

Select the software you want to remove and click "Remove".

99eb71963cbf4d4782d055872aa590b3.png

If you cannot find the Canon UniversalInstaller, use an alternative way like mentioned here.

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