04-18-2022 07:32 PM - edited 04-18-2022 07:35 PM
long time Canon user as you can tell with ZoomBrowser in the Subject.. still using it on my Win 10 PC's.. mainly to upload pics off my SD card.. it just works the way I want it to.. just got a new HP 13"Laptop Windows 11.. ZoomBrowser EX will not install.. is there any way I can get it to install or was Win 10 the last way to do it .. I don't want to connect the camera thru a USB cable.. lastly is there a similar Canon software to do the same??...I know the EOS Utility but that's not what I'm looking for... using Canon 6dMkII.. 80d..60d SX50HS
Solved! Go to Solution.
11-27-2022 06:37 PM
This is odd. If ZB installed when you copied the files from CD to a flash drive, there's no reason it should not have installed from the CD. What DID happen when you tried from CD? Did Windows give you any error messages?
11-27-2022 08:05 PM
I didn't have the orignal disk CD so copied from the program files. I get that the registry has to change which is why it didn't work. I also downloaded the newer version off the canon site which did not work. I got as far as inputting the country, then it gave me error message not a valid install. I tried so many ways! Then tried to hook up a camera to access the software download, nope. Now I wish that my older design programs would work in win11. I use coreldraw X5 and Adobe CS5.....nope.
11-09-2024 11:29 AM
As BoosMom has said the actual solution (for those WITHOUT the CD, eg people like me buying a 7D second hand, is to search for ZB660INST_E)
I searched for "canon ZB660INST_E" via Google and the first two results had the file which was virus checked and installed successfully on a Windows 11 PC.
04-13-2025 07:46 AM
I don’t recommend using any version of ZoomBrowser that was not downloaded from the official Canon websites. Just because you don’t see the app available for Windows 10 or 11 doesn’t mean it’s unavailable.
The website allows you to select a version of Windows. Try selecting an older version until you see the Solution Disk or ZoomBrowser itself. Good luck!
04-13-2025 08:45 AM
You misunderstand, it's not about Windows versions - the version available on the Canon website expects (and asks for) the orginal software CD purchased with the camera to install ZoomBrowser and a lot of people will not have the CD esp. if they bought a Canon second-hand and so will be UNABLE to install the software provided on the Canon website.
Regardless, the link I posted earlier today has been removed so I won't post it again.
04-13-2025 08:50 AM - edited 04-13-2025 09:04 AM
You don’t need CD or a CD drive. You can download the image to your hard drive.
https://www.usa.canon.com/support/p/eos-50d
You can select Windows 8 and download the solution disk. The disk would have the original release of apps, no revision updates.
04-13-2025 09:18 AM
Hi! If you can't find this disc, it's broken, lost, or you purchased your camera second-hand, your computer doesn't have a disc drive (whose does?), you can get the EOS Digital Solutions Disc at https://canon.us/EOSDigitalSolutions
This software is only available to current owners of Canon EOS digital cameras. To help prevent unlicensed downloading, we require that you enter the serial number from the bottom of your camera. If you can't read the serial from the bottom of the camera, it should be visible in the EXIF/Metadata of an image taken with the camera.
04-13-2025 12:58 PM
Hello. Thanks for the link. That is a zipped exe file containing the software contained on the original CD disk but I think not an image of the disk itself. The software is (expectedly!) quite old and the version of ZoomBrowser is incompatible with Windows v11 and prob. v10 too - It did try to install it but with it finished with errors and it didn't run - it relies on Microsoft Silverlight being installed which is depreciated and no longer supported.
All this said, I have a working copy of ZoomBrowser from the link I orginally posted but was removed and I really don't need assistance, I was trying to be helpful to others. I fully agree that software should be downloaded from the manufacturer whereever possible. I am grateful for your attempts to assist.
04-13-2025 02:29 PM - edited 04-13-2025 02:31 PM
I must admit. I have no idea what tou are talking about. Silverlight was a plugin for MS Internet Explorer. It was discontinued when MS Edge was released.
04-13-2025 02:49 PM
Development for ZoomBrowser stopped years ago. It is not compatible with Windows 11 at all. We recommend using the photo transfer utility built into your computer's operating system instead.
If, however, you are on Windows XP or Windows 7, you can download the full version of the disc at https://canon.us/EOSDigitalSolutions
If you need help installing the software on a supported Operating System, support can help at 1-800-OK-CANON (800-652-2666).
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