Moderators, or whoever cares,
why is this so difficult? This problem is a pain in the a## for so many years. The windows firewall blocks the eos utility from connecting to the cam. The one and only WFT FirewallSettings.exe does not work and nobody at Canon cares.
You (Canon) are either ignorants or complete morons.
The solution to this problem is in your hands. It is very easy to solve. And nobody has addressed it although a lot of people have complained over the years in many different forums, just google it.
It is so unspeakable pathetic. I just bought a 5d mark iv and I am not able to connect to the utility because canon is just to lazy or ignorant to tell how we have to configure the firewall. Because that's the only point. I can switch off the firewall and everything works fine. So instead of providing a firewallsettingstool that does nothing just write the rules down for us would you?
We can do it better and faster ourselfs.
I have never seen a more complicated pairing process between wifi devices than the one Canon has implemented here with an incredible bad setup.Both in camara and apps and eos utility there is nothing but bad programming. That alone would fill a novel for itself.
But letting such a basic problem smolder for so many says everything about Canon.
If anyone who is affiliated to Canon reads this I can only ask him to stand up and do a phone call or write an email to those who are responsible for this desaster and tell them to come forward. Three lines of text and hundrets of frustrated customers are able to work with their camera and computer as it should be.
