Upgraded to Mac OS 14 Sonoma - now can't connect EOS Utility to EOS Rebel T7

[CoinGuy]

I use my Eos Rebel T7 on a custom camera stand to take photos of coins as part of my business. I connect via USB cable to my MacBook Pro and use Remote Shooting in EOS Utility 3.0 to focus, zoom and take photos. Then I stupidly upgraded from OS Ventura to OS 14 Sonoma, and now EOS Utility 3.0 doesn't work. I've checked the cable - it's working, as I see the camera in my Image Capture app. The EOS Utility just doesn't respond - sometimes I get nothing, and sometimes I get to the right screen where I would select Remote Shooting, but it's greyed out and I just have the spinning pinwheel. I have to force quit the app because it's not responding. So, clearly I upgraded to an OS that is too new and isn't compatible with EOS Utility. Is there any way to make my system work so I can still use live shooting? Will Canon be releasing an updated EOS Utility anytime soon? 

[Ablongro]

after a few hours of trouble shooting I have the work around. Not ideal but this is what fixed it for me. 
I followed the following articles instructions BUT what it does not say is what I found deep in another forum. 
BEFORE you start your Mac in recovery you have to go to your settings, privacy and security, scroll down to File Vault and turn off file vault. this will let you run the code in terminal on the reboot. 

https://support.apple.com/en-us/HT213969

But even after all that the only way I could get the webcam utility to work was not through a hard wired connection, only a wifi connection. 

[naasirbush]

After I turned off File Vault, ran through the steps in recovery mode, restarted and turned File Vault back on I've not had any issues. 

[aleksiralda]

The year is ended, any update on sight, my camera still not working on Sonoma 14.2, even not install correctly.

[John_Q]

Hello aleksiralda,

This is a newer operating system, and our program management is working on getting updates together for that operating system. Now with that said, Apple has an article that you may want to take a look at HERE.

[naasirbush]

I didn't follow this exact article, however, I did reference another article to do the same thing. 

One thing of note:
Make sure if you have File Vault on turn it off before restarting in recovery mode.
Then once all is done turn your File Vault back on.

[Anbech]

Very frustrating, after updating macOS Canon Webcam Utility does not work anymore.
Please Canon do an update asap! 

[Ablongro]

I tried and mine will only work through the wifi connection. And even then zoom is still not picking it up. I also have an intel chip. So since Apple is optimizing everything for the silicon Apple chip, this includes the softwares from apps are having to do the same. So even though my $4,000 computer works just fine. Im going to be forced into purchasing a new one in the next year to be able to utilize anything. 

oh im sorry, I meant finance a new one since they will only give me $600 for the one I have... lol FML.

[naasirbush]

I have a 2019 intel Macbook Pro and the solution worked just fine for me. It's not ideal but it works until they update it via Canon.

[generationsnow]

As of January 5, 2024, Canon Support Told me the "engineers are working on it."

She said it has been going on "for at least a month" but in this forum I see it is more like 3 months.

[generationsnow]

SOLVED --
I followed these instructions and it worked on my desktop mac:

https://support.apple.com/en-us/108387