Hi everyone,
I'm currently experiencing a frustrating issue with the Canon EOS Dual Fisheye f/2.8 VR lens using VR Utility 1.4 on my macOS Sequoia 15.0 system. The app itself opens without any problems, but I can't seem to register it to export videos longer than 2 minutes.
When I attempt to use the CSA Tool to register, it fails with the following error message:
"You can't open the application CSATool-s01.app" because it is not responding.
I am experiencing the same issue on 3 different machines all running MacOS 15.0 Sequoia beta 4. Could someone guide me on the best way to file a bug report with Canon for this issue to ensure Canon developers are aware before the final Sequoia release in 2 months?
On a side note, I'd like to express my frustration with this registration process. Considering this is only to secure ~$5/month in recurring revenue, it feels unnecessary. I believe it would be much more user-friendly to include the cost of the utility in the price of the lens itself.
Thanks in advance for your help and suggestions.
