cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to pull images from my old Canon 5d mark ii with a 64GB card using macOS Big Sur

evanbens
Apprentice

Hey all,

 

So I documented some artwork (using the gear in the subject) and the first time through my card reader found the work with no problem. The second time through my macbook (late 2013 15") won't see the card, so I tried connecting my camera to my laptop directly with the card in the camera. I installed every possible EOS utility (version 2, 3, etc.) and when I follow the instructions it'll open EOS utility 2, but won't give me the option to download anything. I also updated the firmware on the camera to see if that helps, but nada. I don't have access to the artwork anymore and the images are showing up in the camera LCD preview, but just won't download anywhere.

 

I'm open to any ideas/suggestions/anything. Kinda flummoxed and hoping these images aren't just confined to the card forever.

2 REPLIES 2

evanbens
Apprentice

Update: Nevermind! For whatever reason, the Photos app in macOS was preempting anything else from reading the card first. I stumbled upon it out of sheer luck. No idea how or why it happened that way. But then it took an extra half hour to figure out how to even find the image files in the Finder. Ended up airdropping them to my phone and then back to my laptop. What a pain.

Launch Image Capture and then plug in your camera. It will give you the option as to what should open when the camera is plugged in.

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.