Showing results for 
Show  only  | Search instead for 
Did you mean: 

No EOS Utility software for my mac


I need to download photos from my Rebel xti/400D to my macbook pro. I found and downloaded EOS Utility ver. 2 and when I connect my camera the only option not greyed out is monitor folder. I can't select start download or select download.  This was the only EOS Utility I could find. When I go on the canon site it says it can't find any EOS Utility software available for Mac OS 10.14. I have read that they don't make this software for newer os versions. I have tried it on a PC also, even selected old versions of OS and it says there is no utility for the OS I have selected - I have tried almost all of them.  I have my step-daughters senior pictures on this camera and I just need a way to transfer them to any laptop. I can't loose these photos. What are my options??? HELP.


I can download Digital Photo professional, and picture style editor, but can't find a way to download these valuable photos.




Downloading the photos is a convenience, not a necessity. You can always use a USB card reader and pick them directly off the card.

Philadelphia, Pennsylvania USA

Thanks, I guess I should have checked to make sure things were able to be downloaded before I took the photos. I have ordered a reader from Amazon, hopefully that does the trick. Downloading the photos is a necessity in my case at this point, unfortunately.


Thank you for your follow up

I have never needed any special software for any of my Macs or my Canons. It is always plug and go. Image Capture opens iPhoto or Photos directly. The only time I ever needed to change that was before HoodahGeo could geocode images in my library directly.

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5