10-21-2019 03:45 PM - edited 10-21-2019 03:46 PM
Transfer stops when it encounters a video? Any help would be appreciated. Am using an IMAC.
10-21-2019 05:00 PM
hifraf,
We are sorry to hear that this occurs. We recommend closing out the application and then uninstalling it from your machine. Then once you have downloaded it again, performing a complete re-install.
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