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EOS R10: Unable to connect to EOS Utility 3

Manechka
Apprentice

I have a canon r10 camera. My camera does not want to connect either via Wi-Fi or via USB cable to the utility 3 application on the Sequoia macbook. The user interface is working, as the camera is easily connected to the canon webcam program. I have already reinstalled the application 10 times, nothing works. EOS R10 

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