Mac catalina wont openl downloaderimage.com

[jmaffia]

Happy Memorial day weekend, am new to the forum. 

I previously installed and used the new canon cloud service uploading photos from my EOS R to image.canon and it sucessfully was downloaded to my imac and imported into lightroom. 

I recently upgraded my IOS to Catalina 10.15.4 and it seems to have stopped working. I assume since that this is the only change in the process that it was from the upgrade. When i click on the app downloaderimage.canon it no longer opens. 

Anyone else having this problem? Any solutions?

[jmaffia · Accepted solution]

Like i said i was new to this but i didn't add that clearly i am stupid as well. 

i was looking for an app to open but it clearly sitting on the top menu and i simply had to click on the menu bar and click on user authentication and it is now working. 

My bad!

[shadowsports]

Greetigs,

Welcome to the forums.  

Sometimes the obvious is right before our eyes.  We've all done it.