Latest manuals for DPP and R-series bodies unavailable.

[BadJunk]

Hello folks,

Trying to download latest manuals for both Digital Photo Pro SW and camera body. The download page presents a link to the online HTML version(s) as well as a link to "Download Software" which just loops back to support pages.

The online version is fine if I am sitting at my desktop doing homework. When I am in the field, however, i really need a local version as I do not always have Internet access, to say nothing of high speed.

Really need a "portable" version I can access offline. This capability seems to have disappeared some months ago. Can anyone offer a solution here?

Thanks in advance,
D.

[Hazel_T]

Hi Bad Junk,

The current version of the Digital Photo Professional 4 manual is only available in HTML format. If you need a link to that manual it is available HERE. We recommend saving the manual page as a favorite in your web browser so you can reference it more quickly.

PDF versions of R series cameras are available. To send a link to the PDF version of your manual we would need to know what model you have.

[AtticusLake]

For DPP, the manual seems to be online only.  But I guess I don't know why you would need to consult it in the field...?

For the camera body, check the support page.  Sadly you forgot to mention what camera you have; but if it's the R5, the US support page has the manual in PDF format: https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/eos-dslr-and-mirrorless-ca...

(Scroll down to EOS R5 Advanced User Guide (PDF))

[BadJunk]

Hi Hazel,

Thanks for the response. I am looking for the PDF manual for the EOS R body. A link to that file would be great.

Bummer to hear the DPP manual is not available offline. I frequently catch up on my reading offline and don't always have a good data connection.

Thanks!
D.

[Stephen]

We recommend registering all your Canon gear in your My Canon Account. Once you've done that, you'll see your My Canon Account becomes a centralized repository for all of the most up-to-date software and manuals that pertain only to your Canon equipment. You can sign up or sign in at canon.us/account

[BadJunk]

Hi AtticusLake,

While I am never actually using DPP away from my desktop, I am frequently offline when I am catching up on my reading.

I do now see the manual for the R body. Latest version appears to be from DEC 2019.

Thanks folks,
D

[BadJunk]

Stephen,

Thanks for the recommendation.

Best,
D.

[garymak]

YES! EXACTLY!!  That's the entire point, isn't it?  Why does everyone assume everyone has access to high-speed internet 24/7?  Or why would anyone possible want to READ a manual, oh, say, maybe from an iPad or such to familiarize oneself with what is available so that one day, when you want to do something, you can say, "Hmmmm... I read in the manual something about that..."  and look it up?

My second point fully supporting your request is that, how such a big company like Canon can't put this IMMEDIATELY into a PDF format for download?  What is this, a start up or something?  What's so complicated or resource-demanding?

Appreciate AtticusLake's information - absolutely, thank you - but from a consumer of Canon's products (as opposed to a consumer of AtticusLake's) it should be a no brainer, easily findable and downloadable from a central repository immediately upon release of any updates/upgrades. This is a technology-driven company and product, and anything less (or slower) is like when I was a kid writing to Battle Creek Michigan and enclosing boxtops for my toy... that stereotypical 1950s "communication" died in the 70s.... Canon should get with the times...

One would also think a company like Canon could be able to make apps that actually work - I speak of the "CameraConnect" app that never works - but I guess that's another topic...

[Tronhard]

Here you go - I hope!

The R Advanced User Guide is from the Canadian site.  I expect that being a much larger country it is not assumed that we all have internet access.  Should be exactly the same, except it may say sorry a lot or the odd `Eh`!
EOS R Advanced User Guide:  eosr-ug10-en.pdf (c-wss.com)

DPP4 User Guide from Oz: dpp-4-15-0-w-im-en.pdf (c-wss.com)
This is likely to call a spade a bl00dy shovel but otherwise...
Both should give you PDF access to download

[FloridaDrafter]

FWIW, I use the Chrome browser and it has a PDF extension, which I assume other browsers do as well. I just went (7/4/24) to the Canon U.S.A. support site for the EOS R and clicked "View" for the EOS R "Advanced Users Guide" and it popped right open in my browser. With the extension, there is a download option so you can get the PDF to view on your system when off-line.

Apparently, Canon has done away with the HTML only manual for this camera unless they have some sort of way to determine if you have a PDF reader available.

I do have the free Acrobat Reader installed and that may well be why I can open/download PDF manuals, which I have loads of for reference material. You need a PDF reader anyway, IMO, and Adobe's free reader is as good as any 🙂

Newton