Error Saving File - DPP4 Lens Profile

[thetechhimself]

Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.

[jrhoffman75]

As a guess, check your permissions in Privacy & Security to see if disk access is authorized for DPP4. 

[Waddizzle]

How many lens profiles have you downloaded?  I notice that you have a mixture of every current Canon lens mount.  Are you trying to upload all of the different profiles to a camera?

[jrhoffman75]

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@Waddizzle wrote:

How many lens profiles have you downloaded?  I notice that you have a mixture of every current Canon lens mount.  Are you trying to upload all of the different profiles to a camera?

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DPP doesn't upload to camera. The Lens Registration Tool is used for that.

[Waddizzle]

Aren’t these the same lenses the same lenses that the Lens Registration Tool would see?  I know there is a limit on how many lens profiles you can upload to a camera.  Do not know if DPP would be subjected to a similar limit.

Judging by the version number at the top of the window, this might be the tool that is running.  It almost seems to definitely not be DPP4.

[jrhoffman75]

DPP call the Lens Registration Tool to download lens data so it can be used with DLO.

If a camera is connected the LRT can be used to upload data to the camera for in-camera processing (JPEG creation). If one is only shooting RAW it is not necessary to upload lens data to the camera.

[jrhoffman75]

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@thetechhimself wrote:

Happens with any lens profile, I should add. RF 24mm f/1.8 Macro included.

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I was working on my PC earlier in the day when I responded. Just got on my MacBook Air with macOS 13. I get the same file see error and I verified that DPP4 has full disk access.

I don't do much processing on my macBook, so I can't say that I ever tried downloading lens data before, so I can't say when it actually worked.

[thetechhimself]

Where’s the error log for dpp4 on macOS? Messages perhaps?

[jrhoffman75]

I don't know.

[thetechhimself]

The fix? Change the destination folder (option in the EOS lens registration tool). I changed it from the user/shared to my user under a folder I made. Done.