07-02-2022 09:54 AM
Just got my first camera, took some pictures, and now trying to figure out the ways to get them to my computer. Manual describes EOS utility and connection to my existing wi-fi. My computer does not have a wi-fi card, but is hard wired into my home network. So, I successfully set up the camera to talk to my wi-fi. I go to download the eos utility and it is not listed under driver/downloads->software for windows 10 on the R7 page. Where is it?
07-02-2022 10:55 AM
Wi-Fi is more for remote shooting than downloading multiple images.
Have you tried connecting a USB cable? Have you tried removing the memory card and using a card reader?
07-02-2022 10:56 AM
Ya, I can do it via usb cable, but I figure wifi downloads would be more convenient and wear out the usb port less.
07-02-2022 01:12 PM
Greetings,
Connecting to your camera's USB port won't hurt or damage it if done with care. I've connected my 6D2 more times than I can count. The key is not to allow put force or strain on the port. The R7 doesn't have a cable protector, so just be careful and you won't have any problems.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
07-02-2022 11:52 AM
EOS Utility 3.15.10 for Windows
07-02-2022 12:28 PM
Running that software results in an error "camera not recognized", so I am going to guess they haven't gotten around to actually supporting the R7 in their software.
07-02-2022 04:43 PM
The update notes and the manual both state R7 supported. Is Wi-Fi turned off on your camera?
07-02-2022 06:40 PM
The camera sees the wifi and the wifi sees the camera. It is a connected devices according to my router.
Futhermore, the EOS software wouidn't report unsupported camera, If it didnt see a camera. It as available to choose from a list, and then software errors out when chosen.
07-02-2022 03:19 PM
If you simply want to download images to the computer, you don't need the EOS utility.
Just turn the camera off
Remove the card with the images you want to transfer
Put it into a SD card reader, either built in to your computer, or via a USB reader
When you do so the computer should see the card as a new drive.
Just select your images and copy them across to a folder on your computer and you're sorted!
This is simple, reliable, doesn't drain your camera battery and doesn't require software that you need to install.
When you have copied your files and confirmed that they are on your computer, put the card back in the camera and then format the card(s) there. Don't just delete files - this can cause file fragmentation on the card and corrupt it. Formatting the cards cleans them properly. Recommend you do this each time so you are not embarrassed to discover your cards got filled up in the middle of a shoot.
07-02-2022 06:42 PM
This is a workaround. I am able to get my pictures, and I appreciate that, but I'd still like a working version of the software, so I can explore all features my camera is supposed to provide.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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