12-27-2024 11:44 AM
Hello, I just posted the below help request in another old post and would really appreciate it if someone out there could offer some assistance.
Hi, I have R6 MK2 and have installed the EOS utility 3 app on my Mac Mini 2 so that I can instal the latest firmware V1.5. But the EOS 3 app either won't open or crashes immediately.
After installing the eos 3 app, I restarted my mac but nothing happens. I connected a SD card to my mac and opened the firmware on my desktop and attempted to "drag n drop" onto the SD card, a message read that the firmware already existed on the SD card but on checking, it's empty. Iv'e also attempted to connect my R6 direct to my Mac Mini 2 but all I get on the camera screen is the Mac and Keyboard silhouette with no link up to my Mac. I'm virus free but now at a loss how to proceed.
My OS is Sonoma 14.7.1 I know that's replaced by Sequoia but it was so "buggy" that Iv'e stayed with Sonoma and the Eos utility included OS Sonoma too.
Any help or advice much appreciated
01-04-2025 12:27 PM
Hi, I'm using EOSU V 3.8.41 this v was for os Ventura, and a canon note stated that there wasn't a version for my os, Sonoma, but another canon site/page stated that it was for Sonoma and Sequoia too, and that's where I downloaded it from.
I made sure that Anything else that could access my R6 MK ll was closed. I then restarted my mac, opened EOSU then connected my R6. Various messages appeared in the Eos utility and it was kind of hit and miss, but eventually I got to the current firmware version and navigated to the downloaded v1.5 and installed that into my R6.
So a really big thank you for your knowledge, and forbearance. I spent at least 12 hours on this which I started just before the Christmas break. I have the chance of a used mint 24-70 f2.8 so I may well have a go at that.
Once again, many thanks for your input, really appreciated, and a Happy New Year to all.
Best
Barny UK
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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