EOS cameras not recording to memory cards when using EOS Utility remote shooting

[sparkycpg]

I have not used the EOS Utility for remote shooting for a while now.  I was was sure that the camera both recorded the images to the local camera memory cards and to the remote connected computer HD simultaneously.  That is not happening now and I cannot find any setting to change it.  It is only recording to the remote computer with both my EOS R5 and EOS 5D Mark IV.  Did something change in the software of am I just not remembering things correctly?  I downloaded the latest version 3.13.20.4

[jrhoffman75]

I have found that Canon software is actually very good, but often the capabilities are not apparent because their manuals tend to not be so good, and their indexing approach is horrible.

Another thing I just noticed for my 1D X MkIII (and likely the same for your R series) is that they list the camera manual on the download page and there is a date associated with it. I, and I would think most people, would assume that is the date of the file. For the 1D X the date is Dec 2020. Not so. The 1D X manual is updated to reflect the latest firmware that came out last week.

[FloridaDrafter]

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@jrhoffman75 wrote:
"I have found that Canon software is actually very good, but often the capabilities are not apparent because their manuals tend to not be so good, and their indexing approach is horrible."

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Exactly! And sometimes they note the date/firmware version in the header of the PDF manual, sometimes not. But still, a logical "Key word" search comes up empty in the PDF and you have to start using your imagination. I know that sounds weird, but that is what I have to do.

Newton

[FloridaDrafter]

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@Waddizzle wrote:

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@FloridaDrafter wrote:

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@Waddizzle wrote:

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But, what happens when you use Remote Shooting in DPP4?  I thought DPP4 was how Canon wants you to do it now.

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In Windows 10, if you click on Remote Shooting in DPP4, it opens the EOS Utility but also gives you a dialog box to select a folder for your shots. Since I don't use DPP to remote shoot, I just clicked "Remote Shooting" without a camera attached. If you just connect your camera to your computer, you get the EOS Utility options window. I'm not sure why some folks think the EOS Utility won't allow you to select a file destination. It clearly does in Windows 10, and IIRC, you can make it open files with DPP.

In my original reply, I hadn't used it for a while, but I have been recenty, to shoot birds at our feeder using a 30' USB cable. Attached is a recent screen cap.

Newton

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I do not think it opens up the EOS Utility, per se.  It is opening up the same GUI used by the EOS Utitlity, with additional options on how to save the files.

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It's opening the EOS Utility and adding some stuff that, to me, isn't relevent, i.e., same controls you get in the EOSU standalone which is open right beside it at the same time. For example, if I want to rotate, I will do that in DPP or another editor after Raw conversion. I just want to shoot, download, and convert/edit my Raw files. But that's just my preference and can understand why someone would want to do it straight from DPP.

Also, on my system which is a pretty fast XPS laptop (Dell markets it as a desktop replacement), DPP4 is flat out slow. It made me remember why I don't use DPP when shooting remote.

SS using DPP4 after selecting "Live View" either from DPP or EOSU.

Newton

[Waddizzle]

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@FloridaDrafter wrote:

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@Waddizzle wrote:

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@FloridaDrafter wrote:

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@Waddizzle wrote:

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But, what happens when you use Remote Shooting in DPP4?  I thought DPP4 was how Canon wants you to do it now.

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In Windows 10, if you click on Remote Shooting in DPP4, it opens the EOS Utility but also gives you a dialog box to select a folder for your shots. Since I don't use DPP to remote shoot, I just clicked "Remote Shooting" without a camera attached. If you just connect your camera to your computer, you get the EOS Utility options window. I'm not sure why some folks think the EOS Utility won't allow you to select a file destination. It clearly does in Windows 10, and IIRC, you can make it open files with DPP.

In my original reply, I hadn't used it for a while, but I have been recenty, to shoot birds at our feeder using a 30' USB cable. Attached is a recent screen cap.

Newton

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I do not think it opens up the EOS Utility, per se.  It is opening up the same GUI used by the EOS Utitlity, with additional options on how to save the files.

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It's opening the EOS Utility and adding some stuff that, to me, isn't relevent, i.e., same controls you get in the EOSU standalone which is open right beside it at the same time. For example, if I want to rotate, I will do that in DPP or another editor after Raw conversion. I just want to shoot, download, and convert/edit my Raw files. But that's just my preference and can understand why someone would want to do it straight from DPP.

Also, on my system which is a pretty fast XPS laptop (Dell markets it as a desktop replacement), DPP4 is flat out slow. It made me remember why I don't use DPP when shooting remote.

SS using DPP4 after selecting "Live View" either from DPP or EOSU.

Newton

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I am not going to argue the diference with you.  One could also argue that Remote Shooting is part of DPP4, not EOSU.  Remote Shooting module is a separate GUI, which can be indexed by either the EOS Utility or Digital Photo Professional. 

[FloridaDrafter]

I wasn't argueing, but agreeing with you that they run in conjuction.  My gripe is with the program (DPP) and how it bogged down my system when testing it for remote shooting. DPP runs great on it's own as does the EOS Utility, but together they slowed everything down. Not sure why, it just does. Anyway, I've just always used the EOS Utility or Helicon Remote to shoot, save on the camera, then edit like any other session in DPP.

Newton

[jrhoffman75]

DPP has a button to start up Remote Shooting. The DPP manual clearly states that remote shooting requires that EOSU be installed. No EOSU no remote shooting. 

EOSU allows a software other than DPP to be linked for viewing the remote shot images (or if no software is linked images won't be viewed but simply recorded). No DPP and remote shooting still possible. Seems like EOSU is the remote shooting controller. 

[FloridaDrafter]

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@jrhoffman75 wrote:

DPP has a button to start up Remote Shooting. The DPP manual clearly states that remote shooting requires that EOSU be installed. No EOSU no remote shooting. 

EOSU allows a software other than DPP to be linked for viewing the remote shot images (or if no software is linked images won't be viewed but simply recorded). No DPP and remote shooting still possible. Seems like EOSU is the remote shooting controller. 

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Great info, John. I've only searched the DPP manual for stuff I was interested in, so that one got by me. But, it makes common sense. Also, it is good to know that the EOSU will link you up to other editors, although that is not my workflow when shooting remotely as I record to my cameras SD card, then d/l via built in reader, and edit. I could see remote shooting from a program, like DPP, being useful for a portrait photographer, but I'm sure there are better programs out there for that. I shoot with two computers and cameras to get different perspectives, Helicon Remote on one and EOSU on the other.

I use DPP as my primary Raw editor, it's simple to use and has the fetures that I need. I use a "light touch" and just don't require more than a bit of sharpening, saturation adjustment, and sometimes noise reduction and lens correction. It just fills my needs for the type of photography that I do. So, I've seen the remote button, but it doesn't stay there long because once my images are loaded, it goes away. I tried it years ago, but don't recall why. I tested "remote shooting" from DPP yesterday simply because it was brought up and I posted that screen grab. DPP would hang (DPP is not responding message) after every shot. I assumed it was because it was downloading the file. It would evenually come back to life, but using DPP as the launcher isn't acceptable for shooting bird action, LOL.

Newton

[jrhoffman75]

Hi Newton. The times that I have been tethered I used FastRawViewer as the linked software since I was only interested in verifying a good image. Everyone's workflow is different, but I never found a value in going to DPP while tethered since I wasn't going to be editing while tethered. 

I did try using no linked software (and just get the Quick View screen)  but I didn't see a significant benefit and got a larger (full screen) image with FRV. 

DPP gets a bad rap from some folks, but I have found it to be quite good. Even though I do have and use Lightroom I frequently use DPP for initial RAW processing. Fine Detail PictureStyle coupled with DLO (and no other DPP processing) exported as a TIFF  to Lightroom gives a good starting file. 

You can see all sorts of reviews where "Lightroom is best", or "Capture 1 is best" or "DxO is best". I've tried trials and my conclusion, for what it's worth, is 1. they are all good, and 2. "X is best" should be interpreted as "I like X best as a starting point for my editing ".