05-25-2023 07:17 PM
I have downloaded "EOS Webcam Utility Pro" to my Mac OS (Ventura 13.4). I just purchased the "EOS Webcam Utility Pro Subscription". However, whenever I try to log into my account on the "EOS Webcam Utility Pro" app, it doesn't recognize that I've upgraded or the account is actually not logging in. I've tried clicking on the "Upgrade" button then tried logging in. I've also re-installed and no luck either.
05-25-2023 07:18 PM
Also, I subscribed on the Canon website on the browser. The browser I'm using is Google Chrome.
06-05-2023 06:29 PM
sorry. i didnt realize you added through a reply on your own post. i used edge and i am having the same issue.
06-05-2023 06:28 PM
i am also having this issue. i posted here in the community about it and am now logging into the community to see if i got any feedback. bittersweet to know im not the only one having this issue. @hjmoors, were you able to log into your account through the app using chrome?
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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