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EOS Utility stopped recognizing my EOS M50

BorutDezman
Contributor

Hi

A few months ago EOS Utility SW stop recognize my EOS M50 when I connect it to computer. I update all Canon SW on my computer, reset camera to original settings but nothing happend. I'm bored to copy picture 'by hand', but no automatisem is working.

Using Windows 11

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, BorutDezman!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

BorutDezman
Contributor

sorry that I was unclear.

OS is Windows  11

version of Dpp4 is 4 latest edition. Hope this clarifying my question

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