11-15-2024 08:49 AM
Hello,
I want to use the EOS utility in a production network, but the server can't be reached.
Our production VLAN has no internet access, so I need to whitelist the specific URL and port of the server the utility trying to reach. I couldn't find that info in the documentation or in a wireshark capture.
Does anyone know this address?
11-15-2024 08:53 AM
Thanks for joining the conversation, AWare!
To avoid any confusion, please let us know whether you're talking about EOS Utility or EOS Webcam Utility as they're two distinct applications. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-15-2024 08:55 AM
My bad, sorry! I meant EOS Utility. Didn't notice this was the wrong section to post the question.
11-15-2024 08:59 AM
It's okay! They're two very different animals despite their similar names. We moved the thread to the correct section.
11-15-2024 11:10 AM
EOS Utility can do three functions requiring network access;
If your production network has both the camera connected with WiFi and a computer using EOS Utility they can work. I have successfully done this be setting up a second physical test network for the computer and camera - no internet access - and I can connect the two.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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