11-11-2021 05:49 AM
Hi there,
Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out.
Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).
I tried changing between camera and movie modes, as well as M and AV...
Any clue what might be causing this?
Thanks
11-11-2021 08:58 AM
11-11-2021 09:14 AM
@a_mask wrote:Hi there,
Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out.
Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).
I tried changing between camera and movie modes, as well as M and AV...
Any clue what might be causing this?
Thanks
Are you manually sgtarting EOSU? I don't see a number after the EOS Utility title in the header.
Try selecting EOSU3
11-11-2021 09:19 AM
11-11-2021 10:29 AM
Thanks for all the suggestions! I'll try this out when I'm back home during the weekend. I'll update you if I got it to work.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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