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EOS Utility not working with Windows 10

almaniac
Apprentice

Hi all, 

  I just upgraded to Windows 10, and immediatly ran into the problem that is described in this thread about Windows 8:

 

http://community.usa.canon.com/t5/Software/Eos-Utility-problem/td-p/1189

 

After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera.  I then turned on the camera and ran the EOS utility and it found my camera and worked correctly.

 

Clearly this problem is still not resolved, but that simple work-around gets me downloading my pictures again.  There are a lot of other things people tried in the above thread, but I just unplugged the USB devices and was good to go.

1 ACCEPTED SOLUTION

OK, solved it. Went to the Canon Support site and although there is no updated software for WIN 10, I checked what was available in the Win 8.1 software. There is an "EOS Utility Updater"... this installed "EOS Utility 2" and now it is working just fine.

View solution in original post

200 REPLIES 200

hanumaan2111
Apprentice

After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera. I then turned on the camera and ran the EOS utility and it found my camera and worked correctly. pikashow apk

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