EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

[cmiu147]

Hi,

I just bought a new R8 and I'm trying to connect it to my Mac using EOS utility 3.18.41.

The problem I have is that I don't see the button 'pairing over Wi-Fi/LAN' on the app.

I tried on a windows computer with EOS utility 3.18.40 and it works great.

I guess is a bug in the app or I need to make some changes on macOS settings. Can someone help me?

Thank you!

EOS Utility on macOS sequoia 15.1

[jrhoffman75]

Are you selecting the app icon that just says EU?

[cmiu147]

Yes exactly.

 

[jrhoffman75]

Your screenshot shows the EU3 app, not the EU app. 

[cmiu147]

 

But which one?

[jrhoffman75]

Look at my screen shot. Open the EOS Utility folder and select the icon that says EU.

[cmiu147]

well.... according to cannon Europe and cannon US, they provide for this model only 'EOS Utility 3'.

Can you help me with a link from where I can download something else?

LE: I think either is a problem with my macOS settings or is a bug in the app since the windows version of eos utility 3 is working.

[jrhoffman75]

I can't offer anything else. I have the EU app in the folder I showed. EU3 is in a separate folder called EU3.

You could try calling Canon support.