Hello there,
As per title, I'm having major issues with using EOS Utility via USB cable. A few weeks ago, randomly, EOS Utility started acting up in the following ways:
1. When trying to use Live View Shoot, the button does not work - it's not greyed out, but clicking it does nothing. |
2. Sometimes clicking it causes the whole EOS Utility software to shut down
3. When clicking "Download photos and videos" they do not show up, instead I see the following:
This does not ALWAYS happen - all the aforementioned functions SOMETIMES work, but it usually takes a single or multiple resets of either the camera or my computer, or both.
I'm losing my mind trying to fix this as I'm using the functions daily. Here's what I tried:
- Upgrading firmware (didnt help, I'm at the latest available)
- Reinstalling EOS Utility multiple times
- Messing around with EOS utility's options to launch/not launch when camera is connected and multiple others
- Switching around cables (not the issue)
- Using different USBC port of my computer (not the issue)
- Updating all drivers including GPU
Nothing seems to help and I have no idea where to look. Any advice would be helpful.
Mind you, everything worked perfectly up until a few weeks ago, however no notable change was made there either to the camera or to my PC.
Thanks!
