10-28-202209:26 PM - last edited on 10-29-202208:26 AM by Danny
Hi,
does anybody have an idea how long does it take for Canon to post software downloads on the web after Mac OS upgrade release? Unfortunately, I upgraded my Mac to OS13 Ventura and now I don't have Utility 3 and no way to download my pix from the camera :-(. Mac also can't read my memory card properly, does it also need Utility for it?? Thank you much...
In addition to Rick's advice, you should be able to access your camera using Image Capture. It started up automatically when i connected my 1D X to my Ventura MacBook Air.
If your computer can't read your camera card it sounds like you have a potential card issue.
John Hoffman Conway, NH
1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Now if Image Capture was still an option that we could download, it would be great. But I don't see it anywhere on the Canon France website, only EOSU, which still don't work on M1.
If it doesn't work for you (but does work for me) there must be some local computer issues that I won't be able to assist with. Sorry we couldn't get the issue resolved.
John Hoffman Conway, NH
1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Yeah, it's very annoying because it used to work VERY WELL in March when I also had the same laptop and the same camera and managed to transfer thousands of photos properly.
Anyway, I hope Apple gets their stuff sorted out (not holding my breath, it's known that they change things days before a release and leave third party hardware manufacturers dealing with consequences).
