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EOS Utility 3.19 Update Not Working

ebkphoto
Contributor

I use EOS Utility to tether and use live capture to shoot into DPP since Light Room is terrible for this process.  I downloaded the new software for Mac Sequoia 15 and it doesn't even open, just get a spinning icon and the force quite dialogue says the software is not responding.   DPP 4 opens but not Utility 3.  

Anyone have a work around or is Canon going to fix this issue?  This significantly hinders my workflow.  Thanks!

1 REPLY 1

jrhoffman75
Legend
Legend

I can confirm that it does work:

Screenshot 2025-06-05 at 8.20.26 AM.png

Maybe try deleting all aspects of the software using an uninstall tool (I use CCleaner) and reinstall.

Before you do that verify that you have granted the necessary permissions in Privacy & Security.

Screenshot 2025-06-05 at 8.29.14 AM.png

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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