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DPP Crashing on Open

jseyfert3
Apprentice

I installed DPP 4.16.10, but it crashes every time it opens. It opens briefly, I see the window, and a few seconds later it closes. Same with DPP 4.15.20 which I also tried as 16.10 crashes. Running Windows 10 64-bit, version 10.0.19044 Build 19044.

Windows Event Viewer lists a crash of .NET, followed by a crash of DPP, followed by an information post with some more details contained in a Windows error reporting file.

I don't have that folder that some people say to delete. I've tried running in compatibility modes for Windows 8 and Windows XP SP3 with no success. Anything else I can try?

.NET Runtime error:

Application: Dpp4Main.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF08BF6732
Stack

Application Error:

Faulting application name: Dpp4Main.exe, version: 4.16.10.0, time stamp: 0x6214564c
Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9
Exception code: 0xc0000005
Fault offset: 0x00000000000a6732
Faulting process id: 0x2fb4
Faulting application start time: 0x01d8b29446e87ff3
Faulting application path: C:\Program Files\Canon\Digital Photo Professional 4\Dpp4Main.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: cc991004-10a4-4a6a-9d24-dd43a21defc4
Faulting package full name:
Faulting package-relative application ID: 

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