Canon Community

alemrak · ‎08-21-2022

Hi, I downloaded EOS Utility which came with EOS Utility 3 but not EOS Utility 2. That's the message I get when I try to connect my 70D:

I tried to download it separately but it still doesn't appear anywhere in my Programme Files. What should I do? I need it to download a flat-like profile.

jrhoffman75 · ‎08-22-2022

You do not want to download the latest version of the EOSU3 installer if you want to get EOSU2.

You need to download version 3.13.20 or earlier. That version will install EOSU3 along with EOSU2. The Canon support site used to explain that but the new format has removed a lot of explanatory material in the apparent interest of uniformity.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

View solution in original post

normadel · ‎08-22-2022

You can also install EU 2 separately if EU 3 is already installed. They can coexist just fine, and the correct version should open for the camera you connect.

jrhoffman75 · ‎08-23-2022

Glad to be able to help.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Canon Community

EOS Utility 2 - can't connect my Canon 70D