12-10-2012 01:55 PM
Are there any plans on releasing a version of the EOS Remote software for Windows Phone 8 in the near future?
Thanks
12-02-2013 08:21 PM - edited 12-02-2013 08:22 PM
"Thank you all for your interest in Canon’s Mobile Apps! We’re constantly looking to improve and update our software, however at this time we’re not planning on developing a Windows Phone 8 App."
To be blunt, why not?
Windows Phone take up in Europe has doubled in the last year, the problem is that Canon doesn't care. Its biggest three markets are the US, Europe and Japan. Two years ago Canon itself said that by 2015 it expects China to take over from Japan as Canon's third biggest market. The current Windows Phone share in China is basically non existant (Android accounts for around 2/3) and not much of a better story in the US, where Apple is the king.
So surely (not shirley Ivan) Canon didn't decide to not make a WP app because it specifically wants to alienate it's European customers and instead likes it's soon to be Chinese customers more?
Nokia has 85% of the Windows Phone market, compared to Samsung which holds 63% of the Android market (we'll ignore the market share of iOS that Apple holds for hopefully obvious reasons!). One can therefore make a general assumption that the Android hardware market is much more fragmented than the Windows Phone market i.e. Android is spread across more manufacturer and more models of phones. This makes Windows Phone an easier platform for Canon to support, giving each individual user of a future EOS Remote WP app a better experience. It also means less development expenditure for Canon on W8 over Android app support.
So, surely Canon didn't decide to not make a WP app because it would be too much work or cost too much?
I have owned a 6D for 3 months now and previously used it with my Galaxy S2. I work in a company with just over 80 employees and almost everyone has a Windows phone for work (most are based in the German office). I currently have free range to decide which phone I will upgrade to and even though a Nokia 925/1020 make by far the most sense from a work point of view, they also make the most sense from a personal point of view.
However, Canon are forcing me to make a rediculous decision. If I go Nokia, I can't use the Canon Remote features of the 6D. If I stay with Android (something that will make my work mobility much less productve than with WP) I can keep the EOS Remote support and not waste £200 or whatever worth of the 6D's key features. As rediculous as it sounds, I have even thought about getting a Nokia WP as a main phone and keeping my Galaxy S2 in my camera bag so I can still use it with the 6D.
Lots of people say that Windows Phone itself it its own worst enemy, most of the people I know say that there are no apps available for WP and that's why they stick with Android or Apple. A lot of this is incorrect perception, WP has all the apps I need for both work and personal use. But by companies like Canon not providing support for WP, they are forcing the uptake of WP to be reduced,damaging their own sales and image as well as seriously alienating myself and many other Canon customers - both current and potential.
If Canon continues to refuse to release a WP app in order to support their customers and their products, as customers I believe we are entitled to ask why we are not deemed important enough.
So I will add my request to all the other thread participants; please Canon rprovide support for Windows Phone 8 EOS Remote. Even if Canon doesn't agree with our views, I would like them to find a single good reason why they won't provide WP support.
12-03-2013 01:40 PM
The most recent figures from this year i.e. 2012-2013 (the articles you linked to are from 2011 and 2012) suggest that WP isn't doing too well in China.
Maybe my sources are wrong and the projections detailed in your links are correct - in fact I hope the latter is the case; because this means Canon surely has more impotus to support WP if it is gaining strength in China....plus all other app developers:-)
12-20-2013 10:21 AM
I would be very interested in a Windows Phone app. Windows phone is here to stay, I will probably switch camera companies before I switch phone providers.
01-09-2014 01:33 AM
But you should.
@Stephen wrote:Thank you all for your interest in Canon’s Mobile Apps! We’re constantly looking to improve and update our software, however at this time we’re not planning on developing a Windows Phone 8 App.
01-10-2014 01:10 PM
Canon's stance on this is totaly unacceptable and commercialy wrong headed.
Some rational explanationa as to why no app for WP8 is being developed would be good rather than just ignoring user requests and giviing a Corporate speak non answer.
01-12-2014 03:53 AM
the windows phone market is growing fast: http://bgr.com/2013/12/02/windows-phone-q3-2013-market-share/
Could be nice to make this app available for 10% and growing share of the windows phone users.
01-26-2014 03:12 PM
By not investing in a Windows Phone app, Canon is:
* losing new customers
* losing existing customers
* creating negative PR for itself
* decreasing customer satisfaction
* missing out on positive PR it would have gotten from the cheering Windows Phone fans
In other words, Canon is harming its own business, losing money and customers.
01-26-2014 03:23 PM
Also could everybody who wants a Windows Phone app please click the Me Too button at the start of this thread? Hopefully this will get their attention faster.
01-26-2014 03:43 PM
01-26-2014 03:48 PM
I also encourage everyone to flood Canon support with e-mails, phone calls and other requests to invest in a Windows Phone EOS Remote app.
Squeaky wheel gets the grease. United we stand. If a single commenter in this thread spent $1500 on Canon products, together we already represent $100,000 of revenue for Canon. I'm sure it would cost less than $10,000 to develop a quality Windows Phone app, especially since they've already done it for two platforms. Just take the source and port the **bleep** thing.
They can't ignore us for much longer.
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