EOS R EOS Utility WiFi bug

[atis]

Hi,

I cannot connect or pair to EOS Utility (updated to latest version) via EOS R WiFi. I follow all the steps, connect to Cannon eos R WiFi but when I open EOS Utility and press 'Pairing over Wi-Fi/LAN' there is nothing to select. When I connect vie USB I got popup message- Camera model not recognized. But I can launch EOS Utility 3 manually and download photos. Before everything worked fine vie WiFi, then I updated EOS Utility and now it is not working. I have reset cameras pairing info but it does not help. EOS R firmware updated to latest. What could be the problem? I have spent countless hours trying to pair camera to PC..

[zander]

Thanks - that helped fix my Canon R7 connecting to my Laptop.  I couldn't find the Canon_Inc_IC folder but deleted the contents of CANON_INC.  I didn't have to reinstalled EOS Utility 3, it just worked after re-starting the program.  I was having trouble getting Canon Utility 3 to properly connect to my R7 both with USB-C and WiFi.  I've not re-tested the USB-C but the Wifi certainly started working again after this.