version is 4.17.20 just installed, first time ever using this, or a digital SLR.
Took some Raw and jpg photos to play around with, jpg reads ok bit the CR2 files, when I click one, gives a grey screen with a ? in the middle and a test message in a white box saying Cannot import Image.
Any ideas as to what I need to do to open them. Basically I have no idea what i am doing, I selected an image (so it can see them) hoping to then play with the system to see what it can do. Fell at the first hurdle 🙂 I am guessing I need to be in a particuler 'mode' or such to be able to do something.
If it helps I have picture style editor and that can see and open them ok.
Looks like the problem is windows explorer and how it shows the file data.
See the screen shot below and compare with the same file nos in the previous post, in this one they are different, CR2 is ok see image 1391. Explains whythey process in DPP4 ok despite the small size, because they are not a small size but the proper size 😞
I now have a solution, ignore windows explorer sizes if they are the same. Thanks everyone, false alarm on the going wrong again 🙂
