Downloading into Windows 10 Photos not working

[maxschwartz]

When I plug my camera into my Windows 10 computer by USB it can't find my photos ... it finds one and then never stops looking. I've tried this with several cameras,and on several computers and I get the same result. contact me at [contact information removed to protect privacy]

[Danny]

Hi, maxschwartz!

So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!