cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Digital Photo Professional: Blue buffering spinning wheel and a flashing white cursor arrow

Dick_Davis
Contributor

I've been having a long-time ... 10 months?... issue with Version 4.18.10. Opening DPP up I get a combination of a blue buffering spinning wheel and a flashing white cursor arrow. This goes on for 4? minutes. I have to wait until it stops before I can begin editing. This will also appear during editing. Technical support has been ... unfortunately ... less than supportive. I just discovered the newer Ver4.19.10 version. I'm wondering if anyone has had this similar issue. Let's see what happens with the newer version. I've had a Canon camera for 60+ years and would be disappointed if I had to switch.  

26 REPLIES 26

TY FLORIDADRAFTER ... I make "YEAR / MONTH" folders. Been working fine for me. The issue I'm having is the editing part. Hopefully v4.19.10 will help. Thanks again

TY March 411.


@Dick_Davis wrote:

"Hopefully v4.19.10 will help."


Maybe, but I didn't notice any speed difference. I think they primarily updated DPP to accommodate the R1 and R5 II, at least that's the feel I get 🙂

Newton

Windows vs. Mac OS... all personal taste, isn't it, Rick?  I do find Photoshop and Lightroom run smoother and faster on the couple of Mac systems I have compared to my Windows system, but I'm sure that has something to do with the way they are configured on each device as well.  I also find Mac OS more user friendly, but I know just as many people say the same about Windows.

I noticed someone else on this thread said something about DPP loading all of your photos and videos in your startup folder, which slows it down.  That may be true if it loads a bunch, however mine points to a specific "Temp for DPP" folder on my SSD that only has the handful of photos I want to edit at the time, then they get moved to the Lightroom folder to be uploaded into that program.  So I might have 20 photos max that I'm loading into DPP at any given time.  

Bottom line, DPP works great (although slow) on the few photos I actually need it for, and I don't use it often (compared to Lightroom daily use).  So I can "suffer" with the slowness.  😂  Maybe I could get caught up on my reading while waiting for the program to run?


Gary

Between Digital and Film, current number of working cameras is at 27.
Addiction is a horrible thing.

TY FloridaDrafter, have not tried it yet

👍gotcha

Thanks again justadude 👍

Announcements