I've been using DPP4 since its introduction on my Windows 7 desktop without incident. I just upgraded to a new computer with Windows 10, more RAM (16 GB), and faster CPU (i7-8700). I now find that DPP (4.7) hangs for about 30 seconds following a file save.The strange thing is that DPP (and only DPP) becomes temporarily non-responsive following ANY file save, even a small Notepad text file. Watching Windows Task Manager, I see that the CPU utilization jumps to about 12% following a file save for about 30 seconds, but only when DPP is open. Any idea what's causing this and how to fix it?
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Not sure what you mean by "model product". I've defined the software (DPP 4.7) and my computer hardware (Dell XPS 8930 desktop) and software. Not that I believe it matters, but I use a number of Canon cameras including a 7D Mark II and PowerShot S100. Let me know what else you need to know.
It seems strange that it would do that even when saving an unrelated file, such as the Notepad file I mentioned in my original post. Launching DPP is faster than the file save delay (15 vs. 30 seconds) and that's when you'd expect it to scan the file tree. Furthermore, I didn't see this excessive delay in my older Windows 7 desktop.
I have exactly the same issue with DDP on my Windows 10 computer. Not only saving file but also deleting any file on my computer will cause DDP stop responding.
Icechamber, YES, I just tried a file deletion with DPP open and DPP hung the same way as with file saves. This has to be a bug in DPP. I wish there was someone at Canon with DPP knowledge we could speak to about this.
