DPP4 Crashes When I Open It

[scottkincaid]

Hi,

I have just downloaded DPP 4 and it crashes constantly every time i open it. i am using windows 10. Any ideas?

[Timwalker56]

Thank you. I can confirm this works.  DPP4 reported spurious mem errors to further confuse the issue.  Changing dir name resolved it partially.  Also look for files corrupted by DPP4 they typically have a file name DWW or DDW delete them.  Extracting from Raw Burst files is a real pain and the resulting CR3 files are different to the ones created by the camera so some applications will not open them.  Its a poor implementation of precapture all round really.

[StrictlyAmatuer]

Same exact problem as Apprentice, even after new install of DPP4 4.20.x on Windows 10 x64 machine.

DPP4 wanted to open the Pictures folder.  I was able to open an image by right-clicking an image NOT in Pictures, and selecting Open With DPP4.exe.  However, when DPP4 is open and I then select the Pictures folder, the app crashes.  This behavior only started after recent Windows updates.

[shadowsports]

Greetings,

Since this thread is nearly 7 yrs old, can you please start a new thread.  This ensures your issue receives the visibility it deserves as well as helping others searching for solutions.

New Message - Canon Community

Thank you in advance.