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DPP fails to convert and save

GreatWhite
Apprentice

Canon DPP 4.8.30 (on Windows 10 OS):
When trying to convert and save an image (single or many), I get the Convert-and-save window displayed on my screen but nothing is actually  happening!
The Convert and Save window seems to be stuck right there and can't be closed. I'm forced to close it through Task Manager. I tried uninstalling and reinstalling DPP and the problem still exists. It doesn't matter if the image I'm trying to convert and save is RAW or jpeg, It just doesn't work. Batch Process does not work, too. Same issue.
Please help.

5 REPLIES 5

shadowsports
Legend
Legend

Greetings,

For our benefit...

 

Windiws 10 Home or Pro?

 

Are you trying to save in the same directory as the original files?  If yes, try another folder or directory.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It


@shadowsports wrote:

Greetings,

For our benefit...

 

Windiws 10 Home or Pro?

 

Are you trying to save in the same directory as the original files?  If yes, try another folder or dirctory.


Hi Rick,

I'm using Windows 10 Home.

Tried saving to different folders. No succsess. Problem still exsists.  

I Googled it. Apparentley i'm not the only one facing such issue.  

Appreciate your help!

G

 

Maybe 4.9 resolves it.

 

http://www.fredmiranda.com/forum/topic/1563764

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic


@jrhoffman75 wrote:

Maybe 4.9 resolves it.

 

http://www.fredmiranda.com/forum/topic/1563764

 


John, It did!!! 

I am so grateful!

Thank you so much!

I'm back in business 🙂

 

jrhoffman75
Legend
Legend
👍
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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