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DPP 4 collections gone after crash

DerGuator
Apprentice

Hi,

the software crashed today while trying to close it, after it asked me if I want to save any changes, which I confirmed with 'yes to all'. There came a pop up message that told me something went wrong and then the program closed/crashed.

After the restart my collections were gone. Is there a way to restore them?

Fabian

1 REPLY 1

shadowsports
Legend
Legend

Greetings Fabian,

So we provide accurate information, can you please let us know what version of DPP you were running and under which OS (version and build)?

I suspect there isn't anything you can do, without a back up, but we can try to look into your issue further.

~Rick
Bay Area - CA


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