Computer can't import CR3 files from EOS R6 Mark II

[BeesKnees]

Since my computers, and associated operating systems, are too old they can not import CR3 files. So I tried to use "Raw Processing" of images on my card for the R6 Mark ii. I followed steps 1 through 3 in the Canon manual, https://cam.start.canon/en/C012/manual/html/UG-06_Playback_0190.html

When I tried to implement Step 4, I could not see anywhere the "Save" option. What am I missing or doing incorrectly?

[shadowsports]

Greetings,

.CR3 files are operating system agnostic.  This means they can be copied to a computer, even as a unsupported file type.  To open, view or edit, the OS must have a default file handler or program capable of reading, opening or editing .CR3 files.

Canon's DPP is a great option and free. 

Tell us more about the OS you are running (version and build), and we can try to provide additional options.    

[BeesKnees]

Mac OS 11.7 (laptop) and Mac OS 10.x (desktop)

[kvbarkley]

The R6 Mark II is not yet supported natively on the Mac:

https://support.apple.com/en-us/105094

Also note that when it *does* get supported, you will need an OS that supports it, it will not be backwards compatible.

(Note, too that this is moot if you use DPP)

[jrhoffman75]

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@BeesKnees wrote:

Since my computers, and associated operating systems, are too old they can not import CR3 files. So I tried to use "Raw Processing" of images on my card for the R6 Mark ii. I followed steps 1 through 3 in the Canon manual, https://cam.start.canon/en/C012/manual/html/UG-06_Playback_0190.html

When I tried to implement Step 4, I could not see anywhere the "Save" option. What am I missing or doing incorrectly?

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Are you saying you don't see "Save" as an option or that you don't see screen 4?

I just tried it on my 1D X III and it works if I touch OK.

[BeesKnees]

I don't see save, or step 4. After Step 3 it just goes back to an earlier step.

[jrhoffman75]

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@BeesKnees wrote:

I don't see save, or step 4. After Step 3 it just goes back to an earlier step.

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I chose Shot Settings for test. Did you select a processing method?

[p4pictures · Accepted solution]

In the screenshot from step 3 there are two columns of icons on the right side of the image, the save icon is the one that is in the righthand column 2nd from the bottom. When you tap that the save dialog comes up as shown in step 4. 

This is a screen grab of my R6 Mark II