cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon camera connect laggy on Canon R6

Laurentiu
Apprentice

Hello,

Every time I shoot with my camera canon R6 (firmware ver. 1.7) connected to my phone(iPhone 12 pro) through the Canon Camera Connect app the live view on my phone lags every 3 seconds. The live view on the camera seems to be working fine; the lag is there only on the live view on my phone. 

I want to mention this issue happened also with canon firmware version 1.5 and also with the old app version.

Could you please help me to solve this issue because I need to have remote live reliable?

Thank you.

2 REPLIES 2

dknapp1117
Contributor

Do you mean that the phone view is 3 seconds behind what is shown on the camera? You didn't mention what sort of connection they have - bluetooth or LAN? If LAN, are the camera and the phone on the same local network or is it some distance away and going through the web? There are several YouTube tutorials that come up with this search "canon r6 remote control app." Good luck, hope this is helpful.

NatalyaP
Product Expert
Product Expert

Greetings Laurentiu,

If there is a lag every three seconds, like a pause, but then resumes afterwards then let's check to see if there may be any other app running on the phone that may be using system resources. This may affect the performance of the Canon Camera Connect app when using the remote shooting mode.

In some cases, the wireless connection may be a factor. For example, if you've connected the camera to a local wireless router which the phone is connected to then let's try using the camera's access point instead which allows for the phone to connect directly to the camera wirelessly. This will help eliminate any bandwidth issues that may occur from a local wireless router that other devices may be connected to.

You may also test a different mobile device to see if the performance improves, like testing the remote shooting with a different phone or tablet.

One thing to note is that the live image presented on the Canon Camera Connect app may lag behind what is actually seen through the camera due to the overall bandwidth limitations of a wireless connection. For more responsive performance for remote shooting, we recommend on using the EOS Utility software with the camera connected to a computer through a USB cable.

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II